At ‘Feis Store’, measures have been implemented in relation to the safe and reduced handling of stock during this difficult time. Our delivery partners at ‘An Post ‘and ‘DHL Express’ are monitored in relation to their health and safety standards. Customers are not required to sign for goods at this time. It is recommended to sanitise outer packaging as required.
Given the impact of Brexit, there may be longer than normal delays in processing certain ‘out of stock’ orders and ‘returns’. This is directly due to the effect of UK customs and the documentation required for importation of goods into Ireland.
Our refunds policy has been extended from 14 days to 30 days during this pandemic. Returns received after this time will be offered a ‘Feis Store Credit Note’ up until two months from the original purchase date.